Before you send a request
- Technical requests are chargeable per the rate card for additional services, unless you have an active technical package or a ZEN contract.
- We fix functionality bugs in a site we built free of charge for 24 months from the contract being accepted.
- Outside office hours, on days off and on public holidays we handle only “urgent” requests, for an additional fee of PLN 400 net.
- Attach screenshots and guidance. The more precisely you describe the problem, the faster we will solve it.
Send files (screenshots, PDFs) in reply to the confirmation of your request, or directly to pomoc@infobrand.eu.